Privacy

We are totally committed to protecting your privacy. Any information we collect about you is done so in accordance with the Data Protection Act 1998. We collect information about you for 2 reasons: firstly, to process your request and secondly, to provide you with the best possible service. This may include emailing you from time to time with our newsletter which will inform you on our latest articles and any special offers.

If you did not click on the “subscribe to newsletter” box we will not send you any further information. We do not pass your information onto any other organisations.

The type of information we will collect about you includes, your name, address, phone number and email address.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.

Cookies

What are cookies?
A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

What cookies are used on this website?

Cookie Purpose
PHPSESSI This is a session cookie used to preserve data across subsequent accesses. It is a temporary cookie that remains in the cookie file of your browser until you close the browser. It is mainly used to maintain your identity
Google Analytics This is a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use and compile meaningful site traffic reports. Read more here.

How to enable and disable cookies using your browser

Google Chrome

  1. Click on the ‘wrench’ icon on the browser (usually found top-right corner) to open the tools menu
  2. From the tools menu select ‘Options’
  3. Click the ‘Under the Hood’ tab from the menu on the left.
  4. In the ‘Privacy’ section, select the ‘Content settings’ button
  5. To enable cookies: select ‘Allow local data to be set’ option
  6. To disable cookies: select ‘Block all cookies’ option

Note there are various levels of cookie enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to this page from Google.

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0, 10.0, 11.0

  1. Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’
  2. In the options window navigate to the ‘Privacy’ tab
  3. To enable cookies: Set the slider to ‘Medium’ or below
  4. To disable cookies: Move the slider to the top to block all cookies

Note there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer, refer to this page from Microsoft.

Mozilla Firefox

  1. Click on ‘Tools’ at the browser menu and select ‘Options’
  2. Select the Privacy panel
  3. To enable cookies: Check ‘Accept cookies for sites’
  4. To disable cookies: Uncheck at ‘Accept cookies for sites’

Note there are various levels of cookie enablement and disablement in Firefox. For more information, refer to this page from Mozilla.

Opera

  1. Click on ‘Setting’ at the browser menu and select ‘Settings’
  2. Select ‘Quick Preferences’
  3. To enable cookies: check “Enable Cookies”
  4. To disable cookies: uncheck “Enable Cookies”

Note there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera, refer to this page from Opera Software.

Safari on OSX

  1. Click on ‘Safari’ at the menu bar and select the ‘Preferences’ option
  2. Click on ‘Security’
  3. To enable cookies: In the ‘Accept cookies’ section select ‘Only from site you navigate to’
  4. To disable cookies: In the ‘Accept cookies’ section select ‘Never’

Note there are various levels of cookie enablement and disablement in Safari. For more information on other cookie settings offered in Safari, refer to this page from Apple.

All other browsers

Please look for a “help” function in the browser or contact the browser provider. You can also find more information on this page.